Private Medical Secretaries
Build a thriving private practice with our expert support
Managing a private practice is demanding – we’re here to take the pressure off. From diary management and billing to patient calls and paperwork, our friendly in-office team handles the admin, so you can focus on what matters most: your patients.
Running a private practice shouldn’t mean doing everything yourself.
You didn’t become a consultant to chase invoices, coordinate appointments, or manage phone lines. But that’s exactly what happens when the admin side of your practice takes over.
Without the right support, it’s easy to feel overwhelmed, stretched too thin, and unsure if things are slipping through the cracks.
Let us take care of the admin,
so you can focus on patient care
Whether you need full secretarial support, help with billing and collection, or someone to manage diaries and patient queries, we tailor our services to suit your exact needs—so your practice runs smoothly behind the scenes.
Practice Management
Streamline your operations without losing oversight
Confidently run your clinic with structured admin support handling the day-to-day.
Secretarial Services
Professional, proactive admin tailored to you
Delegate correspondence, diaries and more to your experienced dedicated medical secretary.
Billing & Collections
Accurate invoicing and payment collection you can trust
We handle invoices, billing queries, and collections – so your income stays predictable.
Medico-Legal Admin
Full admin support for reporting, deadlines & legal
From timelines to court-ready reports, we’ve got your medico-legal admin covered.
Transcription & AI Support
Smarter transcription with real human oversight
Accelerate letters and reports with secure, AI-powered transcription checked by real humans.
Phone Answering
Every call answered promptly and professionally
Calls answered professionally and promptly – even when you’re in clinic or theatre.
We’re a real team in a real office - here when you need us
Your private practice deserves a support team that feels like an extension of your own. Based in a dedicated UK office, we work closely together to provide a reliable, consistent service you can count on – so you always know who’s on the other end of the phone.
A dedicated, in-office team that works together daily
A consistent point of contact who gets to know your practice
Secure infrastructure and stable support processes
A friendly, experienced team that builds lasting relationships
Whether you're just getting started or looking to grow your practice, we're here to support you every step of the way
Every consultant’s journey is different. Whether you’re navigating your first steps into private practice or looking to streamline and grow an existing setup, we tailor our support to meet you where you are. From setup to scale, you’ll have the backing of an experienced team who understands what success looks like at every stage.
New to Private Practice?
We’ll help you get everything in place – from patient bookings and clinic setup to billing, compliance and more. Think of us as your operational co-pilot, helping you feel confident from day one.
Looking to grow your practice?
If you’re ready to scale, we’ll help streamline your operations, free up your time, and improve your patient experience – so your practice grows without adding pressure.
Getting started is simple
We make onboarding straightforward, personal and stress-free - because your time is better spent with patients, not paperwork.
Step 1
Book a Call
Step 2
Receive a Tailored Proposal
Step 3
Focus on Your Patients – We'll Handle the Rest
Trusted by consultants across a wide range of specialties
From physicians to surgeons, oncologists to ophthalmologists, gastroenterologists to gynaecologists, we offer tailored support to consultants across a wide range of specialities.
SF
Professor in oral medicine
I cannot speak highly enough of Melinda and her team at MedicalSec Services. Their professionalism, attention to detail, and proactive approach have made a significant difference to the day-to-day running of my practice.
They are consistently reliable, handle sensitive information with the utmost confidentiality, and communicate with both patients and colleagues with clarity and compassion. It’s reassuring to know that everything behind the scenes is in such capable hands.
Having worked with Melinda for over 7 and a half years, I can confidently say that MedicalSec Services sets the gold standard in medical secretarial services. They’ve become an invaluable part of my clinical workflow.
AN
Consultant ENT Surgeon
As a busy medical professional, having reliable administrative support is absolutely essential — and MedicalSec Services has far exceeded my expectations. Their team is efficient, organized, and incredibly responsive. From appointment scheduling to patient communication and records management, they handle every task with precision and care.
What truly sets them apart is their understanding of the healthcare environment. They’re not just secretaries — they’re trained professionals who speak the language of medicine and understand the importance of discretion, urgency, and empathy.
Thanks to their support, I’ve been able to focus more on patient care and less on paperwork. I genuinely consider them an extension of my practice and wouldn’t hesitate to recommend their services to any healthcare provider looking for dependable, top-tier administrative assistance.
GP
Consultant Gastroenterologist
I am delighted to say I have been working with Melinda and her team since the very beginning of the company and it has been a wonderful move. From filling my clinics, sorting out problems, answering patient queries and allaying fears through to billing the company offers a first class, bespoke service to my needs. I would recommend them to anyone, whether they have an existing practice or starting out.
MB
Consultant in Infectious Diseases
Melinda is a highly experienced PA with an excellent understanding of my diverse cohort of patients. She is efficient and precise. My patients have reported that she has been very helpful in helping them negotiate all the tests and appointments needed, and I have benefitted hugely from her wisdom and support.
RS
Consultant Gastroenterologist
Melinda and the MedicalSec Services team have been a Godsend. I have been with them for 3 years and have no regrets. They helped me set up my private practice when I moved to working independently such that my transition was seamless. They take care of everything, from clinic, procedure and endoscopy appointments (even if at a variety of hospitals), to managing letters, accounts and insurance. I just have to deal with the clinical side of private practice which is a luxury. I would strongly recommend MedicalSec Services
UM
Consultant Gastroenterologist
Melinda and her team provide an exceptional level of administrative support. Their professionalism, efficiency, and proactive approach have significantly reduced the day-to-day burden on my practice. They are highly effective at coordinating follow-ups, managing communications, and ensuring that nothing falls through the cracks. I have complete confidence in their ability to deliver results and would wholeheartedly recommend their services to any consultant looking for reliable and streamlined administrative support.
MK
Consultant Respiratory Physician
Melinda and her dedicated team provide fantastic support for my multisite Respiratory medicine practice taking the stress of the organisational complexity off my shoulders. Great feedback from patients. They are well organised and I would happily recommend them to colleagues (and have done so).
FL
Consultant Gastroenterologist
MedicalSec Services provides excellent secretarial support and billing services for my medical practice. I have received excellent feedback from my patients for all my secretaries who are always polite, efficient and happy to help them with their queries and appointments. My billing services are also excellent and efficient. This allows me to focus on the medical management of my patients knowing that all the administrative tasks are taken care of by Melinda and her team!
BH
Consultant Paediatric Gastroenterologist
Melinda and the team are very good at what they do, which is so much more than basic secretarial duties. They have taken over all the administration which was really slowing me down, allowing me to concentrate on patient care and the creative aspects of being an independent doctor. They inspire confidence and are highly recommended.
JE
Consultant Gastroenterologist
Melinda and her team helped me transform from a part time sideline to a robust medical business, where I can maximise my time seeing patients and with value that adds.
DG
Consultant Breast & Oncoplastic Surgeon
Melinda, what can I say about her? Two words describes her – Mary Poppins!! 2014 she came into my office when she was filling in for my secretary’s leave. She had her Mary Poppins bag with her and the moment she walked in it was magic and I knew she can do anything. She could not work for me then but I always knew If I had to have a secretary she would be the one In 2018 I heard that she has started a company to provide secretarial service and as fate would have had it my permanent secretary left for family reasons. I moved my practice under her company in June 2018.I knew anything she touches is magic. With her experience she has now created an amazing dream team that can provide everything for a private practice in the UK to flourish. Now I do not have to look back or think about my private work. Things happen as she waves her wand.
